Supporting Our Associates

At Western & Southern, where we focus on creating value through everything we do, we believe our culture sets us apart. It defines how we work with our business partners and fosters the financial strength that provides each of our associates the opportunity to achieve their career objectives and contribute in a significant way to our company’s future success.

Our Culture

We firmly believe that if we are here for our associates, they will be here for our customers.

Cultivating a Culture of Excellence

Our unique culture helps us create value for our customers, associates and the communities we serve. We hire and develop associates who are driven to excel, make sensible decisions and possess an uncompromising work ethic.

Equally important are a common commitment to treating our associates with dignity and respect, an insistence on keeping our egos in check, and a recognition that to build something bigger than ourselves, we must collaborate effectively.

Many of our greatest ideas come from a rich and diverse mix of minds, backgrounds and experiences, and we are committed to maintaining a work environment that provides equal opportunities to all of our associates.

Our Commitment

We are invested in our associates’ success and being the ideal place for a career.

We Listen & Grow Together

Through our Operational Excellence program, associates have a common way to prioritize and visually see the progress of their work, change how work is done by sharing ideas and feedback, and implement process improvement through a collaborative approach. The initiative helps associates learn new skills and drive efficiencies so we can deliver results that bring greater meaning to our work while enhancing the customer experience.

Last year, our associates implemented more than 1,500 improvement ideas that helped save more than $700,000 and 43,000 associate work hours.

Investing in Our People

We help our customers prepare for their financial futures and set out to do the same for our associates.

Associates have access to flexible and highly subsidized insurance coverage plans that include medical, prescription drug, vision and dental, short-term and long-term disability and life insurance benefits. And, because we understand that health and wellness extends beyond medical, dental and vision, our associates enjoy a variety of additional benefits, including:

Guidance Resources® assistance program
Associate discounts and perks
Free on-site flu shots, mammograms and blood chemistry screenings
On-site dining
Catering services, including take-home meals
Ergonomic assessments and massage therapy
Nutrition and smoking cessation programs

91%

Base-level medical insurance premiums are company-paid

14 out of 500

Fortune 500 companies provide a traditional pension plan, and Western & Southern is one of them

1,063

Courses offered through our award-winning talent development program

Careers

For us, it's about doing what we love in a place where we can thrive, with the best people in the world.

Three employees talking together in lobby

An Ideal Place For a Career

Long tenure, a high rate of internal promotions and plentiful associate job referrals are indicators that we are on our way to being the ideal place for a career.

10.8 years: Average tenure of our home office associates

1,576 Legionnaires: Associates with five or more years of continuous service to our company

18% internal promotions: Associates receiving promotions, and 28% of them were to management positions

Explore Our Career Opportunities

Recognition

Celebrating our associates is an important way we recognize their contributions and talents.

Families in field watching fireworks display

Recognizing Exceptional Efforts

Each year we recognize leadership qualities, vision, commitment to our customers and much more through our corporate awards. Some of our company awards include:

Heart of the Customer Award
Humanitarian Award
Leadership Award
Lives the Culture Award
Vision Award
William J. Williams Associate and Team of the Year Awards

In addition, monetary awards and our Associate Appreciation festivities, including a picnic at Cincinnati's famous W&S/WEBN Fireworks show, are other ways we demonstrate our appreciation.

Explore Our Corporate Responsibility Report

2021 Corporate Responsibility Report cover

Want the Full Report?

Our Corporate Responsibility Report focuses on our relationship of responsibility to you and the communities we serve. Accomplishing our mission relies on key practices and policies designed to leave a positive impact on you, our communities and the world.

Download 2021 Corporate Responsibility Report